Our Guarantee

Henry Field wrote the guarantee we still honor today: "Your money's worth or your money back."

If not completely satisfied, you will get new merchandise, a credit or a refund for the full purchase price--whichever you prefer. We honor this guarantee on plants and nursery stock for as long as you garden. Seeds and merchandise are guaranteed for one year.

Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service.